Privacy & Policy

Refined Wellness Collective ("Refined Wellness," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described here.


This policy covers information collected through our website. It is not a substitute for the separate Notice of Privacy Practices that governs your protected health information as a patient. See the "Health Information" section below.

Information We Collect

Information you give us. When you fill out our contact or intake form, book a session, or email us, we may collect your name, email address, phone number, mailing or service address, and any details you choose to share about your goals, symptoms, or health history.

Information collected automatically. When you visit our website, we may automatically collect standard technical data such as your IP address, browser type, device information, pages viewed, and how you arrived at our site. We collect this through cookies and similar technologies (see "Cookies and Analytics").

How we use your information

The information we collect is used for the following purposes:

  • Providing and Improving Our Services: To process appointments, deliver dental care, and enhance the patient experience.

  • Communication: Sending appointment reminders, responding to inquiries, and providing updates on services or promotions.

  • Billing and Payments: Processing payments securely through our payment partners.

  • Website Analytics: Monitoring website traffic, improving functionality, and enhancing user experience.

  • Legal and Compliance Requirements: Ensuring compliance with healthcare regulations and protecting against fraud or unauthorized access.

Health Information

If you become a patient, any health information you share with us as part of your care is protected under applicable law, including HIPAA where it applies. The way we handle patient health information is described in our separate Notice of Privacy Practices, which we provide to patients. Please avoid sending detailed medical information through general website forms or unencrypted email; sensitive details are best shared through the intake and communication channels we provide once care begins.

Your privacy rights & choices

Depending on your location and applicable laws, you may have rights regarding your personal data, including:

  • Access & Correction: Requesting a copy of the information we hold about you.

  • Data Deletion: Requesting that we delete your personal data, subject to legal obligations.

  • Marketing Preferences: Opting out of promotional emails or text messages.

  • Cookie Preferences: Managing your cookie settings through your browser.

Changes to this privacy policy

We may update this Privacy Policy periodically to reflect changes in regulations, technology, or business operations. Any changes will be posted on this page with the updated effective date. We encourage users to review this policy regularly to stay informed.